TON Sign
TON Sign

Support

The fastest way to get help is to create a ticket in the bot. It is stored with a reference number, so it will not disappear after your next command.

Payments and refunds

  1. Open “Data & support” in the app.
  2. Refund an unused credit with the button beside its payment.
  3. For anything else, send /paysupport to the bot and describe the issue and date in one follow-up message.

Do not send a PDF, room passphrase or signature image. Telegram and bot support cannot resolve a TON Sign purchase dispute; the TON Sign operator handles the ticket.

Data and account

JSON export and account deletion are in TON Sign’s “Data & support” section. If you cannot open the app, create a ticket in the bot and say that it concerns your data.

Open TON Sign Open bot

Contact

Service operator: TON Sign. For data, payment or service questions, contact @tondocsign_bot and use /paysupport. Do not send original documents or signature images.